Ask Manny Blog
Music royalties: 5 lessons learned
What I’ve learned about the (complicated) state of things related to generating income from music.
Hire for “Culture Add”, not “Culture Fit”
I am sure you have read the phrase in interviewer notes before: “The candidate was not a good Culture Fit.” And off goes the candidate’s resume to grow the REJECTED pile… But what exactly do people mean when they say “Culture Fit”?
Customer Service: a Competitive Advantage
Time has become a blob since we’ve been living through this pandemic: we often don’t know whether it’s Monday or Friday, and it’s hard to tell whether we’re having breakfast or lunch. In many sectors the increase in demand has resulted in significantly longer wait times, with hold music tunes and prompts telling us how many people are ahead of us.